In case of your purchased product meets one of the following situations:
– Technical Problem – Malfunction: in case of any technical problems or malfunction of your product
– DOA (Dead On Arrival): In the unlikely event the product is not working at the time of receipt (and exist specific DOA policy provided by the manufacturer) your product will be replaced.
Please contact us by e-mail at firstname.lastname@example.org
In any case the shipping cost is provided by the customer.